Branch Sales and Customer Service Officer

V-2024-00017
This position is advertised for IFB Full Fledged Branches found under City Districts. The position holder is responsible for performing the daily activities of the sales and customer service function and providing advice and consultation to customers across the product range to deliver a superior customer experience.
Competency Requirements
Minimum Educational and Experience Requirements
BA degree Economics, Business Management, Finance, Accounting or related field with 1 years of relevant Banking experience. Having knowledge of IFB principles, products, services and Sharia compliance requirement is mandatory.
- Core Competencies [Perseverance, Continuous Learning, Teamwork, Integrity and Trust, Customer Focus],
- Individual Competency [Action oriented, Interpersonal skill and Problem solving] and
- Technical Competencies[Sales Skills, Customer Service and use of technology, knowledge of sharia compliance requirements]
Place of Work; IFB Full Fledged Branches under City, Districts
Therefore, interested and qualified applicants fulfilling the above requirements can submit their credential documents through https://erp.orointbank.com.et/jobs within the set deadline.